At Big Grove Omaha, we strive to provide a fun and exceptional dining experience for all our guests.
To ensure smooth service and fair table management, please review our reservation policy below.
Parties Smaller Than 12:
Reserve a table online or call the taproom to book your reservation.• Same-day-reservations: Please call the taproom to see if there is availability for your party.
Parties Larger Than 12:
For inquiries regarding availability for parties larger than 12 guests: please email mercedes@biggrovebrewery.com at least 48 hours in advance to ensure we can accommodate your group and confirm availability.
Patio Seating:
Our patio is on a first come, first serve basis. Patio tables cannot be reserved.
One Check Policy for Partie Over 8:
Our taproom server policy includes a one-check policy with 20% gratuity to all parties over 8 guests. Two checks are acceptable if alcohol is on one and food is on another.
Same-day reservations:
Please call the taproom to see if there is availability for your party.
Email Reservation Required Information:
When making a reservation via email, please provide your full name, contact number, the desired date and time, and the accurate number of guests in your party.
Things to note:
• Special Requests: Please inform us of any special requests or dietary restrictions (e.g., allergies, dietary preferences, high chairs, accessibility needs) at the time of booking. While we will do our best to accommodate, special requests are not guaranteed. Or if its a special occasion.
• Confirmation: Your reservation is confirmed once you receive a confirmation email or message from Big Grove Brewery via Toast Tables booking.
• Grace Period: We understand that delays can occur. We offer a 15 minute grace period from your reservation time. If you anticipate being later than 15 minutes, please call our taproom immediately at (531) 721-2912 so we can do our best to accommodate you.
• Waitlist/Online Waitlist: We allow a 10 minute grace period from the time we notify you for you to come to the host stand to be seated at your table or to notify us of your estimated arrival time.
• Holding Your Table: If we do not hear from you within the 15-minute grace period, your table will be offered to other waiting guests. While we will always try to seat you upon arrival, a significant delay without communication may result in a longer wait and an inability to uphold specific requests.
• Changing your reservation: We appreciate a timely notice for any changes to your reservation. Please notify us at least 1 hour in advance if you need to cancel or modify your booking. You can cancel or modify your reservation through the link in your confirmation email (or text), or by calling us at (531) 721-2912.
• Table Requests: While we do our best to fulfill requests for specific tables or areas, we cannot guarantee them.
• Holidays & Special Events: Policies may vary for holidays or special events.
Please refer to the specific terms communicated at the time of booking for these occasions.
Address:
4601 Catalyst Court, Omaha NE, 68106
Phone number:
(531)721-2912
Website
biggrove.com