At Big Grove Omaha, we strive to provide a fun and exceptional dining experience for all our guests. To ensure smooth service and fair table management, please review our reservation policy below.
Making a Reservation
• Reservations are available Monday - Thursday by calling the taproom (531)721-2912 or by emailing contactomaha@biggrovebrewery.com
• Seating for Friday - Sunday is on a first come, first serve basis. Please call the taproom (531)721-2912 to check availability or to be placed on the waitlist.
How to Book Parties Smaller Than 25:
• Call or email the taproom to book your reservation.
• Same-day-reservations: Please call the taproom to see if there is availability for your party.
• Special Requests: Please inform us of any special requests or dietary restrictions (e.g., allergies, dietary preferences, high chairs, accessibility needs) at the time of booking. While we will do our best to accommodate, special requests are not guaranteed.
• Confirmation: Your reservation is confirmed once you receive a confirmation email or message from Big Grove Brewery via Toast Tables booking.
• Auto-gratuity: Our taproom server policy includes a 20% gratuity to all parties over 12 guests.
How to Book Parties Larger Than 25:
• For inquiries regarding availability for parties larger than 25 guests: please email contactomaha@biggrovebrewery.com at least 24 hours in advance to ensure we can accommodate your group and confirm availability.
• Auto-gratuity: Our taproom server policy includes a 20% gratuity to all parties over 12 guests.
• Same-day-reservations: Please call the taproom to see if there is availability for your party.
• Information Required: When making a reservation via email, please provide your full name, contact number, the desired date and time, and the accurate number of guests in your party.
• Special Requests: Please inform us of any special requests, (high chairs, accessibility needs) at the time of booking. While we will do our best to accommodate, special requests are not guaranteed.
• Confirmation: Your reservation is confirmed once you receive a confirmation email or message from Big Grove Brewery via Toast Tables booking.
Semi-private & Private Events:
• Looking to enhance your experience? We offer semi-private and private spaces to host your group. Please reach out to hannahkirby@biggrovebrewery.com for details to
Late Arrivals & Grace Period
• Grace Period: We understand that delays can occur. We offer a 15 minute grace period from your reservation time. If you anticipate being later than 15 minutes, please call our taproom immediately at (531)721-2912, so we can do our best to accommodate you.
• Grace Period for Call-ahead Waitlist/Online Waitlist: We allow a 10 minute grace period from the time we notify you for you to come to the host stand to be seated at your table or to notify us of your estimated arrival time.
• Holding Your Table: If we do not hear from you within the 15-minute grace period, your table may be offered to other waiting guests. While we will always try to seat you upon arrival, a significant delay without communication may result in a longer wait and an inability to uphold specific requests within reservation
Cancellations & Modifications
• Timely Notice: We appreciate timely notice for any changes to your reservation. Please notify us at least 1 hour in advance if you need to cancel or modify your booking.
• How to Cancel/Modify: You can cancel or modify your reservation through the link in your confirmation email (or text), or by calling us at (531)721-2912.
Important Notes
• Table Requests: While we do our best to fulfill requests for specific tables or areas, we cannot guarantee them.
• Holidays & Special Events: Policies may vary for holidays or special events. Please refer to the specific terms communicated at the time of booking for these occasions.