Yes, you can order delivery and pick-up via the Big Grove app. The app is available for download at the Apple App store and the Google Play store.

You can also sign up for Big Grove Rewards via our app.

If you order direct from our app or website, you will get the best prices guaranteed. You can save money and avoid service and delivery fees by ordering directly through us.

If you are a member of our rewards program, you can also earn rewards on each purchase by ordering through our website and app rather than third party services.

To leave feedback for your in-restaurant purchase or purchase made through the app, you can:

1. Open the mobile Big Grove mobile app
2. Click the menu button in the top left
3. Click ‘How was your visit?’.
4. From there you can provide a rating and feedback on your order.

Keep in mind, you can only leave feedback if you’ve made a recent purchase.

If you are unable to leave feedback through the app, please visit biggrove.com/pages/contact 

Someone from the Big Grove team will be in touch with you soon.

No, points are not earned when orders are placed with a delivery service provider (e.g., UberEats, Favor DoorDash, Grubhub, Postmates, etc.) for pick-up or delivery.

No. We neither store nor see your credit card information.

When you link your card for in-store transactions, your card number is encrypted and sent directly from your phone to Visa, MasterCard, or AmEx. They mark your card as enrolled and send us a notification when you use it to make a purchase at a Big Grove location.

When you make a digital purchase, your card information is stored in a payment vault for re-use on future orders. It is stored in a manner – tokenized and encrypted – that is unreadable to Thanx – we do not see or know your card number.

When you use that card to make purchases, your card is sent securely from that vault to Big Grove’s ordering platform for processing.

No. Your personal information (name, email address, and phone number) aren't shared with anyone and are solely used for rewards and ordering purposes.

Our web ordering, rewards program, and mobile app is powered by Thanx. View the Thanx Terms.